Budget restrictions can put a strain on security resources. In some cases, hiring the personnel needed for effective security is out of the question. In those cases, outsourcing can fill in the gaps of your security team with trained professionals without the cost of hiring in-house employees.
However, there are some variables that should be considered before outsourcing to a managed security services partner. In this article, we’ll explore the benefits of establishing this relationship, as well as the factors to consider before you make a decision.
Managed Security Service Partners
The Benefits of Outsourcing Security Professional Services
Superior Knowledge and Experience
The most obvious benefit of outsourcing is the superior knowledge and training security professionals bring to the table. Security professionals work closely with the latest and most advanced solutions and technology, on a daily basis. It is their job to understand every detail of the latest innovations, protocols, and procedures.
More Efficient Resource Planning
You are no longer responsible for managing security personnel and resources - the vendor is. As your organization grows and evolves, you don’t have to plan for mission-critical infrastructure additions or reductions. This all becomes the vendor’s responsibility.
You Can Focus on Your Business
When you no longer have to manage the details of security, it frees you up to focus on what your business needs in order to thrive. You no longer have to worry about what employees could be doing better to secure the facility, data, and equipment. Instead, you can allow them to focus on what they do well, and raise company morale in an appreciable way.
Considerations to Make Before Choosing a Managed Security Service Partner
Before you make a decision to outsource, consider the risks involved. You will suddenly have a third party responsible for maintaining certain aspects of your business. You need to make sure you're choosing a reliable provider you can trust. Otherwise, you might as well be managing security yourself.
You must develop a tight-knit relationship with the security services provider. The managed security services team will have to interact closely with you and your employees. A rapport needs to develop between these two groups in order for long-term success. A well thought out, strategic plan is necessary to help manage this relationship over time.
The Process for Outsourcing Security
No decision to outsource security services should begin without proper vetting. This involves closely reviewing the services to be provided, the vendor's track record and reference checks.
Examine their history and the successes and failures they've had as an organization. Just as you need to have a plan in place for working with a third party, you should also know their perspective on issues that are sure to arise.
It’s more important to know how a security company will react when things go wrong than to get promises things will never go wrong. Reputable companies will be able to provide a strategy and processes they will go through, in the event of a mistake on their part.
You should look at how the vendor is managing current accounts, especially for other companies in your industry. Getting to know the largest and smallest accounts they manage will provide a good indication to how they can scale if your company grows or downsizes in the future.
Next, you need to take a look at the expertise of the provider. Do they have an escalation process to handle specific types of risks? Do they have the infrastructure in place to provide the resources your organization needs? These are important questions you need to have definitive answers to before you make a final decision.
You should have an expert perform a needs assessment so they can give you insight into the potential challenges your provider will face.
No two businesses are created equally. You may face a unique set of security challenges even when compared to your closest competitor. You need to know the vendor doesn't depend on a "one-size-fits-all" solution to security. Your outsourced provider needs to be able to adapt their approach to the unique needs of your business.
You should go through this process with multiple companies. It's always a good idea to vet two or three different security providers before making your final decision. Doing so allows you to compare and contrast each provider. It also makes it clearer in which areas one provider excels and another may be lacking.
When the entire process is finished, only then should you make a concrete decision about which provider best fits your needs.
A Managed Security Partner As a Force Multiplier
Outsourcing security professional services is something that can benefit a lot of companies. It can save your employees valuable time, ease the budget pressure, free up resources, improve morale, and more. It can create a more efficient organization, which can dramatically impact the bottom line.
You need to find someone you can trust to either provide these services to you directly or refer you to a reputable provider. Knowing you can trust your outsourced provider means having complete confidence in their ability to secure your business and keep your employees safe.
Peace of mind is something on which you can't put a price.
The Modern Enterprise
Security is more than keeping employees and physical assets safe. In today's rapidly changing world, we need to understand the latest threats to enterprise security.